You should really take a look around your office. If you see that papers are piled up everywhere then you really do have a problem. That being said, it’s super easy for you to fix this. All you have to do is find the right storage for every type of file you have.
If you know that your office has an area that is entirely designed for customers, then you have to keep it as clean as possible. Your seating area has to be clean and it has to be free from dust. It’s very easy for you to do this if you have a duster and some clean rags.
Just like your public area, you have to make sure that your office area is tidy as well.